Privacy Policy

1. Introduction

Bamboo Natural Complexes Information Resource ("we," "us," "our," or "Bamboo") operates as a purely informational service designed to help readers navigate natural complexes with clarity. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our website.

2. Information We Collect

We collect information you provide directly to us:

• Contact Form Information: When you submit our contact form, we collect your name and email address only. We do not collect messages or other voluntary text fields.
• Browsing Data: With your consent via our cookie banner, we collect anonymized browsing data through Google Analytics to understand how visitors interact with our resource.

3. How We Use Information

We use the information we collect in the following ways:

• To respond to your inquiries and contact requests
• To understand how our resource is used and improve its clarity and accessibility
• To maintain and protect the security of our website
• To comply with applicable legal requirements in the United Kingdom

4. Data Retention

Contact form submissions (name and email) are retained for up to 12 months to maintain correspondence history. Anonymized analytics data is retained in accordance with Google Analytics' default retention settings (13 months). You may request deletion of your contact information at any time by emailing [email protected].

5. Cookies and Tracking

Our website uses cookies and tracking technologies only with your explicit consent through our cookie banner. We implement Google Analytics with anonymized IP addresses. You can manage cookie preferences at any time through our cookie consent tool or by clearing your browser cookies.

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. Analytics data shared with Google is aggregated and anonymized. We do not share contact form information with external parties except as required by law.

7. Data Security

We implement reasonable technical measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure. We encourage you to maintain confidentiality of any login credentials.

8. Your Rights

Under UK Data Protection Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to our processing of your data
• Request restriction of processing
• Request portability of your data

To exercise these rights, email [email protected] with your request. We will respond within 30 days.

9. Children's Privacy

Our resource is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website following notification of changes constitutes your acknowledgment and acceptance of the updates.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Bamboo Natural Complexes
14 Piccadilly, London W1J 0DA, United Kingdom
Email: [email protected]
Phone: +44 20 6824 3971